Shipping policy

Shipping Policy

At Valley Sole, we’re committed to delivering your order quickly, safely, and affordably.

Free Shipping

We’re happy to offer FREE standard shipping on all orders over $200 (before tax and after any discounts). No code needed—this will apply automatically at checkout!

Standard Shipping

• Orders under $200: A flat shipping fee of $10 will apply.

• Shipping Method: We use reliable carriers such as USPS and UPS for all domestic orders.

• Processing Time: Most orders ship within 1–2 business days.

• Delivery Time: Once shipped, most packages arrive within 3–7 business days depending on your location.

Expedited Shipping

Need it faster? Please contact us directly before placing your order and we’ll do our best to accommodate expedited shipping requests. Additional charges will apply.

Local Pickup

If you're local to Huntsville, AL, you can choose free in-store pickup at checkout. We’ll notify you as soon as your order is ready.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

Questions?

If you have any questions about shipping or need help with your order, feel free to contact us at info@valleysole.com or call us during business hours at 256.881.1067.